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The 5 Whys – how to solve problems by identifying the root cause

The art and science of asking questions is the source of all knowledge. This simple, yet profound quote from the late American novelist Thomas Berger illustrates the power of questions – questions can make the invisible visible and the unknown known. Just as a coin has two sides, questions and answers are also intimately linked; understanding the nature of the question often lead us in the direction of the answer. It is humanity’s ability and willingness to probe deeper – to keep asking questions – that has led to incredible discoveries about our own nature and the complexities of our world and universe. (more…)